Maxio vs. Stripe Billing

Which is best for recurring revenue businesses?

Curious how Maxio and Stripe Billing stack up head-to-head? Here’s what you need to know before making your final decision.

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What issues do people run into with Stripe Billing?

Most early-stage companies implement Stripe to bill customers and collect payments. But they start running into issues as they scale.

As the business grows and becomes more complex, companies find Stripe Billing is unable to meet their evolving needs at a price point that makes sense.

example invoice from the maxio platform

Can’t support go-to-market complexity

Stripe Billing works well for companies that sell a single product at a single price point in a single channel. If you have aspirations to expand your product catalog, test new pricing and packaging schemas, or run a sales-led acquisition model alongside your product-led motion, Stripe Billing will struggle to accommodate complexities in your go-to-market strategy.

Growth-prohibitive pricing

While Stripe’s pricing strategy is transparent and easy to understand — 2.9% + .30 for Stripe Payments and 70 basis points for Stripe Billing — it’s fixed forever.

By contrast, Maxio offers volume-based discounts as you scale, so you never get penalized for your business’ success.

Lack of onboarding and support

While Stripe Billing’s extensive documentation makes it easy to interact with them in a self-service manner, most companies find they need additional support and guidance when it comes to things like product catalog structure, compliance with accounting standards, and best practices for metrics and reporting.

Maxio offers dedicated onboarding and localized support to help you build your billing engine to scale.

  • When we started to build out the sales-led product and customer base, there were a few things that Stripe Billing couldn’t handle such as rev rec for unique accounting rules and any kind of custom billing terms. It required us to manually create workarounds to get it to do what we needed.

    Bethany Stachenfeld

    Bronson Yoder, CPA

    Controller at Jasper

    		•

    Maxio

    Stripe Billing

    Billing & Subscription Management
    Subscription billing
    Contract billing
    		Features in beta
    Self-service portals
    Multi-attribute rating
    Prepaid subscriptions
    Prepaid usage
    		Fixed fee and overages only
    Company Management
    Single product with multiple currencies
    Localized customer support
    Dedicated onboarding for all customers
    Revenue & Expense Reporting
    Basic revenue recognition
    End of period reporting
    Carve-outs / Reallocations
    Expense recognition
    Integrations
    Salesforce (two way)
    HubSpot (two way)
    Xero (two way)
    QuickBooks (two way)
    Netsuite (two way)
    QuotaPath
    Clearbit

  • With Maxio, we are able to test different pricing models just by talking to customers and proposing different plans. We could see what made sense, what was too high, what was too cheap, and what really resonated with our customers.

    Bethany Stachenfeld

    Bethany Stachenfeld, Sendspark

    Co-founder and CEO

    • Already using Stripe Billing?

    Here’s why you should consider migrating to Maxio

    Switching from Stripe Billing to Maxio is a common move for scaling SaaS companies. Maxio has standard procedures for moving customers off Stripe Billing and onto Maxio that allow for a quick and easy transition.

    Stripe Billing is often used by early stage businesses that need a simple billing solution, but it does not meet the needs of many SaaS businesses that are doing $1M+ in annual billings. Common issues include:

    • Lack of support for complex billing and GTM strategies
    • Wasted engineering hours from maintaining code with Stripe Billing
    • Difficulty reporting on SaaS metrics to investors such as Churn, NRR, and CLV
    • Weak features for more advanced tasks such as revenue recognition and milestone-based billing

    How to migrate from Stripe Billing to Maxio

    Here’s how to migrate from Stripe Billing to Maxio in five easy steps.

    1. Align the product catalog structure
    2. Map current subscriptions to the new catalog structure
    3. Design new subscription management workflows
    4. Define customer touch points and API integrations
    5. Import and go-live
    Schedule Demo

    Ready to see billing that just works?

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  • Maxio is a software that you can rely on, but more than that, there are people behind it in support that actually come with a solution instead of just putting you in a ticket queue. The support is phenomenal.

    Bethany Stachenfeld

    Trevor Swim

    Director of Finance at NinjaCat