Security and Compliance

Secure and Reliable Billing Software

A winning combination of enterprise-grade security to protect your customers and proven reliability to keep your recurring billing running smoothly.

SOC 1 and SOC 2 Compliance

Service Organization Controls (SOC) exist to validate a company’s internal controls and ensure industry standards are followed. SOC 1 controls are focused on financial reporting while SOC 2 controls are focused on security, availability, processing integrity, confidentiality, and privacy.

Maxio engages an independent audit firm on an annual basis to review and test our internal controls. Our SOC 1 and SOC 2 reports were prepared in accordance with the Statement on Standards for Attestation Engagements No. 18 (a.k.a SSAE 18) and documents operational policies and procedures for Maxio and its subsidiaries system of internal controls.

ISO 27001

Maxio has established and maintains an Information Security Management System (ISMS) in accordance with the ISO 27001:2013 certification standard. ISO/IEC 27001 is an internationally recognized standard that provides a framework for Information Security Management Systems (ISMS). Adherence to these standards demonstrates that data security and operational resilience are of the utmost priority for Maxio.

PCI DSS Level 1 Compliant

Maxio is annually audited to maintain the highest level of PCI compliance for a service handling sensitive payment data. With billing information flowing through Maxio, you can comply with industry-standard security practices without the time and resources required to maintain such standings. Our number one goal is to protect you and your customers.

GDPR Readiness

At Maxio, our customer’s data privacy is a top priority. In accordance with the EU’s General Protection Data Regulation (GDPR), Maxio is committed to ensuring the security and protection of the personal information that we process. Additionally, Maxio has adopted the Standard Contractual Clauses (SCCs) to better assist our customers with GDPR compliance.

For additional information, please reach out to your customer service or sales representative.

PGP Key

We provide a PGP key to encrypt sensitive communication that you send us.

Key ID: 89C2C048

Key type: RSA

Key size: 4096

User ID: Chargify Security (security@chargify.com)

Fingerprint: 3EB8 6C3E CA42 4D74 B354 33A3 52F7 D21F 89C2 C048

Expires: 2025-01-08

Download PGP Public Key

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