Security and Compliance
Secure and Reliable Billing Software
A winning combination of enterprise-grade security to protect your customers and proven reliability to keep your recurring billing running smoothly.
SOC 1 and SOC 2 Compliance
Service Organization Controls (SOC) exist to validate a company’s internal controls and ensure industry standards are followed. SOC 1 controls are focused on financial reporting while SOC 2 controls are focused on security, availability, processing integrity, confidentiality, and privacy.
Maxio engages an independent audit firm on an annual basis to review and test our internal controls. Our SOC 1 and SOC 2 reports were prepared in accordance with the Statement on Standards for Attestation Engagements No. 18 (a.k.a SSAE 18) and documents operational policies and procedures for Maxio and its subsidiaries system of internal controls.
ISO 27001
Maxio has established and maintains an Information Security Management System (ISMS) in accordance with the ISO 27001:2013 certification standard. ISO/IEC 27001 is an internationally recognized standard that provides a framework for Information Security Management Systems (ISMS). Adherence to these standards demonstrates that data security and operational resilience are of the utmost priority for Maxio.
PCI DSS Level 1 Compliant
Maxio is annually audited to maintain the highest level of PCI compliance for a service handling sensitive payment data. With billing information flowing through Maxio, you can comply with industry-standard security practices without the time and resources required to maintain such standings. Our number one goal is to protect you and your customers.
GDPR Readiness
At Maxio, our customer’s data privacy is a top priority. In accordance with the EU’s General Protection Data Regulation (GDPR), Maxio is committed to ensuring the security and protection of the personal information that we process. Additionally, Maxio has adopted the Standard Contractual Clauses (SCCs) to better assist our customers with GDPR compliance.
For additional information, please reach out to your customer service or sales representative.
PGP Key
We provide a PGP key to encrypt sensitive communication that you send us.
Key ID: A95DC735
Key type: RSA
Key size: 4096
User ID: Maxio Security <security@maxio.com>
Fingerprint: B75D 4F92 B8FA DAF8 1596 5060 DA8A 592C A95D C735
Expires: 2026-01-07
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