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Maximize Customer Value and Drive Growth

  • Streamline billing processes to drive sustainable growth for healthcare SaaS
  • Automate invoicing and revenue management to enhance accuracy and scalability
  • Maximize customer relationships and retention with real-time insights
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Key Challenges Blocking Growth in Health Tech

As a health tech software company, you face two critical challenges that can hinder your growth: winning new business and maximizing the value of your customer base.

From navigating complex contracts and launching new pricing models to improving visibility into renewals and upsell opportunities, companies like yours must balance operational efficiency with the demands of an evolving industry.

Without the right tools and processes, addressing these challenges can become a significant barrier to scaling effectively.

Winning New Business Challenges

Healthcare SaaS companies face challenges like complex contract negotiations and lengthy sales cycles, making it difficult to secure new business and drive growth.

Complex Contracts

Selling to hospitals, insurance companies, and large health systems involves heavily negotiated agreements with advanced clauses and rigorous compliance requirements, demanding secure and adaptable billing platforms.

Rolling Out New Pricing Models

Launching models like usage-based pricing (UBP) or milestone-based revenue recognition can be operationally taxing, especially when security and accuracy are critical.

Extended Sales Cycles

The lengthy 18+ month sales cycles in healthcare create additional pressure to maintain secure data handling and ensure financial operations can scale effectively.

Maximizing the Value of Your Customer Base

Healthcare SaaS companies need to be able to unlock the full potential of their existing customer base, but that gets difficult without streamlined processes and enhanced insights.

Revenue Growth Opportunities

Upsell, cross-sell, and renewal motions are essential for growth but often lack visibility or automation, leading to inefficiencies.

Price Adjustments

Implementing CPI increases or other pricing changes securely and accurately can be a manual and error-prone process without the right tools.

Forecasting and Visibility

Health tech companies often struggle with limited insights into contracts, renewals, and implementations, preventing accurate revenue forecasting and planning.

Automation Needs

Manual billing processes are prone to human error, which can impact the security and reliability of financial operations.

GRR and NRR Metrics

Companies need clarity on metrics like Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) in order to know the health of their business and how to scale.

Enterprise-Grade Security

SOC 1, SOC 2, and PCI Compliance are critical for protecting sensitive data and building client trust, but the process of getting these certifications can be resource-intensive.

Unlocking Billing Efficiency and Growth with Maxio

Maxio is a powerful platform that helps health tech companies streamline billing, automate invoicing, optimize revenue management, and unlock growth. Built specifically for SaaS businesses, Maxio simplifies complex billing and financial operations while providing easily accessible tools and insights needed to scale.

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Flexible and Scalable Pricing Models

Maxio provides unmatched flexibility in pricing models, accommodating various billing scenarios to meet your specific business needs.

Maxio streamlines the management of complex contracts with lengthy sales cycles. Set custom invoicing schedules, manage CPI increases, and correct billing errors with ease, ensuring maximum long-term value from every agreement.

Manage sales-led customer growth with custom pricing. Create unique subscriptions or tailor current pricing for specific customers without affecting base prices.

Monetize product usage with ease. Maxio supports multiple billing configurations, including variable, multi-attribute, stair-step, and more.

Offer multiple currency options, product tiers, and scalable usage-based pricing packages, ensuring flexibility and growth potential.

Streamline Financial Operations

Maxio centralizes your financial operations, providing efficiency and accuracy to support the unique needs of healthcare SaaS.

Maxio to Streamline Auditing Blog

Access real-time reports anytime without needing to manually massage data in spreadsheets, giving your team instant visibility into key metrics when they need it most.

Manage complex revenue recognition scenarios, including reallocations, carveouts, and milestone-based recognition, ensuring compliance and accuracy, even for the most intricate agreements.

Optimize your billing cycles and collection processes to enhance your accounts receivable turnover ratio, a crucial metric for maintaining a healthy cash flow.

Set custom invoicing schedules for each of your contracts and contract terms with Maxio. Easily correct billing mistakes without compromising the accuracy of your financial records.

Enhanced Customer Experience

Maxio’s advanced features reduce friction in the billing process, enhancing customer satisfaction and ensuring timely payments.

Events based billing

Configure highly customizable signup pages with automatic or remittance billing, enabling seamless customer onboarding.

Empower customers to manage their subscriptions without needing technical assistance. Maxio’s billing portal allows for updating credit cards, changing plans, and opting for upgrades or downgrades.

Select the best payment methods for each product and component. Automate your dunning process to manage retries for automatic payments and issue past due notices for remittance payments, ensuring consistent cash flow.

Explore the #1 billing and finance platform for health tech

Get a customized demo to see how Maxio will help you:

Streamline your order-to-cash process

Reduce churn and stop revenue leakage

Get cash in the door faster

Drive strategic decisions with real-time SaaS metrics and analytics

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