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Service Providers

On this page
  1. Customer Support and Success
  2. Sales & Marketing
  3. Infrastructure & Hosting
  4. Logging & Monitoring
  5. Authentication & Identity
  6. Business Operations
  7. Product Functionality
  8. Implementation Services
  9. Scope Descriptions

We use the services of companies like the ones listed below to collect data on our behalf or to help us analyze, store, manage and otherwise process your personal data. Each of these companies commits in its contract with us to use the personal data only according to our contract with them or our other instructions as necessary to support our business. They are not authorized to use your personal data for any other purpose. They are not authorized to disclose your personal data to others except with our permission, and only if they require the others to comply with the same restrictions that apply to them.

Customer Support and Success

Company Name Location Use Scope
ChurnZero Washington, DC Customer Support Core Service
Forethought San Francisco, CA Customer Support Core Service
Fullstory, Inc. Atlanta, GA Customer Support Core Service
Gong.io, Inc. Palo Alto, CA Customer Support Core Service
GuideCX Lehi, UT Customer Support Core Service
Zendesk, Inc. San Francisco, CA Customer Support Core Service

Sales & Marketing

Company Name Location Use Scope
Clearbit San Francisco, CA Company Data Enrichment Core Service
PandaDoc, Inc. San Francisco, CA Sales and Customer Support Core Service
Salesforce.com, inc. San Francisco, CA Sales and Customer Support Core Service

Infrastructure & Hosting

Company Name Location Use Scope
Amazon Web Services, Inc. Seattle, WA Hosting Services Core Service
84codes AB Stockholm, Stockholms Lan, Sweden Task Queues Core Service
Eviden Bezons, France Hosting Services Core Service
Heroku San Francisco, CA PaaS for programming languages Core Service
Parabola Labs, Inc. San Francisco, CA Data & Workflow Automation Core Service

Logging & Monitoring

Company Name Location Use Scope
Honeybadger Industries, LLC Kirkland, WA Logging and Monitoring Core Service
Sumo Logic Redwood City, CA Logging and Monitoring Core Service

Authentication & Identity

Company Name Location Use Scope
Okta Auth0 San Francisco, CA Secure Authentication Core Service
Twilio San Francisco, CA Secure Authentication Core Service

Business Operations

Company Name Location Use Scope
Amazon Web Services, Inc. Seattle, WA Hosting Services Core Service
Anthropic, PBC San Francisco, CA AI-Assisted Business operations Core Service
DropBox, Inc. San Francisco, CA File storage and collaboration Core Service
Google, LLC Mountain View, CA Communications and Customer Support Core Service
OpenAI, LLC San Francisco, CA AI-Assisted Business operations Core Service
Slack San Francisco, CA Communication and collaboration Core Service
Vercel, Inc. Covina, CA Hosting & Deployment Services Core Service

Product Functionality

Company Name Location Use Scope
Avalara Durham, NC Automated Sales Tax Core Service
Anrok San Francisco, CA Automated tax compliance Optional Feature
Domo American Fork, UT Business Intelligence & Analytics Optional Feature
DropBox, Inc. San Francisco, CA File storage integration Optional Feature
Google, LLC Mountain View, CA AI-Powered Product Features Optional Feature
Harness, Inc. San Francisco, CA Feature Flagging / Feature Management Core Service
Mailgun San Antonio, TX Message Delivery Core Service
Rocket Science Group LLC d/b/a Mailchimp Atlanta, GA Message Delivery Core Service
OpenAI, LLC San Francisco, CA AI-Powered Product Features Optional Feature
SendGrid Denver, CO Transactional & Marketing email Core Service
Unlayer San Francisco, CA Content Theming Core Service

Implementation Services

Company Name Location Use Scope
Armanino Advisory, LLC San Ramon, CA Implementation and Customer Support Optional Service
Echo Park Consulting, LLC Los Angeles, CA Implementation and Customer Support Optional Service

Scope Descriptions

Core Service
Subprocessors used to deliver and support the standard Maxio platform and services provided to all customers.

Optional Feature
Subprocessors are engaged only when a customer enables a specific product feature.

Add-On Product
Subprocessors used solely in connection with separately purchased Maxio products or modules.

Optional Service
Subprocessors are engaged only when a customer elects to use additional professional or implementation services.

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