Service Providers
We use the services of companies like the ones listed below to collect data on our behalf or to help us analyze, store, manage and otherwise process your personal data. Each of these companies commits in its contract with us to use the personal data only according to our contract with them or our other instructions as necessary to support our business. They are not authorized to use your personal data for any other purpose. They are not authorized to disclose your personal data to others except with our permission, and only if they require the others to comply with the same restrictions that apply to them.
Customer Support and Success
| Company Name | Location | Use | Scope |
| ChurnZero | Washington, DC | Customer Support | Core Service |
| Forethought | San Francisco, CA | Customer Support | Core Service |
| Fullstory, Inc. | Atlanta, GA | Customer Support | Core Service |
| Gong.io, Inc. | Palo Alto, CA | Customer Support | Core Service |
| GuideCX | Lehi, UT | Customer Support | Core Service |
| Pendo | Raleigh, NC | Customer Support | Core Service |
| Zendesk, Inc. | San Francisco, CA | Customer Support | Core Service |
Sales & Marketing
| Company Name | Location | Use | Scope |
| Clearbit | San Francisco, CA | Company Data Enrichment | Core Service |
| PandaDoc, Inc. | San Francisco, CA | Sales and Customer Support | Core Service |
| Salesforce.com, inc. | San Francisco, CA | Sales and Customer Support | Core Service |
Infrastructure & Hosting
| Company Name | Location | Use | Scope |
| Amazon Web Services, Inc. | Seattle, WA | Hosting Services | Core Service |
| 84codes AB | Stockholm, Stockholms Lan, Sweden | Task Queues | Core Service |
| Eviden | Bezons, France | Hosting Services | Core Service |
| Heroku | San Francisco, CA | PaaS for programming languages | Core Service |
Logging & Monitoring
| Company Name | Location | Use | Scope |
| Honeybadger Industries, LLC | Kirkland, WA | Logging and Monitoring | Core Service |
| Sumo Logic | Redwood City, CA | Logging and Monitoring | Core Service |
Authentication & Identity
| Company Name | Location | Use | Scope |
| Okta Auth0 | San Francisco, CA | Secure Authentication | Core Service |
| Twilio | San Francisco, CA | Secure Authentication | Core Service |
Communication & Collaboration
| Company Name | Location | Use | Scope |
| DropBox, Inc. | San Francisco, CA | File storage and collaboration | Core Service |
| Google, LLC | Mountain View, CA | Communications and Customer Support | Core Service |
Product Functionality
| Company Name | Location | Use | Scope |
| Avalara | Durham, NC | Automated Sales Tax | Core Service |
| Mailgun | San Antonio, TX | Message Delivery | Core Service |
| Rocket Science Group LLC d/b/a Mailchimp | Atlanta, GA | Message Delivery | Core Service |
| OpenAI, LLC | San Francisco, CA | AI-Powered Product Features | Optional Feature |
| RevOps | San Francisco, CA | Configure, price, and quote services | Add-On Product |
| SendGrid | Denver, CO | Transactional & Marketing email | Core Service |
Implementation Services
| Company Name | Location | Use | Scope |
| Armamino Advisory, LLC | San Ramon, CA | Implementation and Customer Support | Optional Service |
Scope Descriptions
Core Service
Subprocessors used to deliver and support the standard Maxio platform and services provided to all customers.
Optional Feature
Subprocessors are engaged only when a customer enables a specific product feature.
Add-On Product
Subprocessors used solely in connection with separately purchased Maxio products or modules.
Optional Service
Subprocessors are engaged only when a customer elects to use additional professional or implementation services.