Case study

Optimizing Business Operations with Maxio Advanced Billing at SolarWinds

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Summary The challenge The result
Streamline SaaS reporting, renewals, and collections
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Summary

SolarWinds offers full-stack hybrid and multi-cloud observability, IT service management, and database performance management in one platform, and runs billing on Maxio Advanced Billing across three company entities. They have:

  • Integrated two acquired companies into one billing system

  • Managed the product catalog, sites, and catalog adjustments in one place

  • Handled invoicing, PO updates, plan changes, and payment terms daily

Man smiling in modern office representing Maxio business solutions.
Maxio platform interface showing revenue growth metrics and analytics.

We were able to seamlessly integrate them within Advanced Billing.

The challenge

SolarWinds offers full-stack hybrid and multi-cloud observability, IT service management, and database performance management in one easy-to-manage platform.

SolarWinds began using Advanced Billing for its Pingdom customers only. After acquiring two additional companies, the finance team needed to bring those products into the same billing system across three company entities, while handling invoicing, purchase order updates, billing address changes, plan modifications, and payment terms day to day.

The result

The two acquired companies were integrated into Advanced Billing alongside Pingdom, giving SolarWinds a unified billing system across three entities. Creating new products, sites, and catalog adjustments is straightforward, and the team manages invoicing, PO updates, plan modifications, payment terms, and customer data from one place daily.

Being someone who uses upwards of around 10 different systems per day, Maxio is definitely one of my favorites to use and the one I prefer using the most.

Ryan Young

Ryan Young

Global Order Management Team Lead

Streamline every step of SaaS financial ops

Learn how to automate reporting, invoicing, collections, expense management, and more. Track complex revenue streams.
Stay GAAP and IFRS compliant.

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