Retention
The Crucial Mindset Shift that Every SaaS Business Needs to Make
Running a SaaS business has never been easy, but it has come with a few special perks.
Blog
Retention
48 articles
Retention
A New View To Track Free Subscribers & Free To Paid Conversions
Many SaaS businesses leverage some sort of free offer such as a freemium product or free trial to drive traffic, product adoption, and more paid conversions.
Retention
Combat Churn at Every Stage of the Customer Lifecycle
Churn is part and parcel of running a SaaS company. Some customers won’t get enough value out of your product. Some will switch to a competitor.
Retention
New Language Settings Support Invoice Localization
If your business targets customers outside of the US, you’ve probably noticed that some of our recent features have been designed for your global use cases.
Retention
Life Cycle Renewal Rate
The Life Cycle Renewal Rate Curve is the plot of the renewal rates throughout the customer contract life cycle for a like group of contracts.
Retention
Introducing The New & Improved Maxio Zendesk Integration
Two years ago, Maxio customer Earth Class Mail built a useful Maxio Zendesk integration and made it open source for others to improve and benefit from.
Retention
Move Over Subscriptions. The Future Is Elastic And Built Around Relationships.
Over the last decade, recurring revenue has emerged as the preferred model for businesses moving beyond transactional commerce.
Retention
Maximize Recovered Revenue: How to improve your revenue retention strategies
Anyone involved in a subscription-based business knows failed credit card transactions happen.
Retention
How to Win Back Customers Before They Churn
Churn is the software-as-a-service (SaaS) company’s archenemy. Losing a customer is not just a one-time financial hit for a SaaS business.
Retention
SaaS Churn: Understand, Calculate & Improve Your Churn Rate
Before you can understand the impact SaaS churn has on growth, you need to understand the types of churn and how they affect your subscription business.
Retention
Subscriber & Churn Analytics: Visibility Into The Health Of Your Customer Base
Over the last few months, we’ve been hard at work building the architecture needed to provide accurate, insightful analytics for subscription businesses.
Retention
Revenue Retention Analytics: Reporting & Insights For Maximum Revenue Recovery
Throughout 2016, we made many enhancements to our revenue retention (dunning) tools that gave Maxio customers more control over their retention strategies.
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